Portugal
- WAD regulator
- AMA
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in Portugal, with the national act that transposed each one and the body responsible for oversight.
Translation
Decree-Law No. 83/2018 of 19 October on the accessibility of websites and mobile applications of public sector bodies
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
AMA — Agency for Administrative Modernisation ama.gov.pt ↗
Complaints
INR — National Institute for Rehabilitation inr.pt ↗
Response time
30 days
Transposes the EU Web Accessibility Directive (WAD) into Portugal law.
Private sector
Decreto-Lei n.º 82/2022, de 6 de dezembro, relativo aos requisitos de acessibilidade aplicáveis a produtos e serviços
Translation
Decree-Law No. 82/2022 of 6 December on accessibility requirements applicable to products and services
Standard
EN 301 549 + sector-specific requirements
Enforced by
ASAE — Food and Economic Safety Authority asae.gov.pt ↗
Sector supervisors
ASAE, ANACOM, Municipalities, ERC, AMT, ANAC
Transposes the EU European Accessibility Act (EAA) into Portugal law.
Supervisory bodies
Filters
Role
Directive
Showing 12 of 12 bodies
AMA — Agency for Administrative Modernisation
- geral@ama.pt
- Phone
- +351 217 231 200
- Postal address
- Rua de Santa Marta n.º 55, 1150-294 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- WAD monitoring, methodology and enforcement body per DL 83/2018 art. 8, 9, 10. Maintains the accessibility statement template and the AccessMonitor evaluation tool. Reports to the European Commission every 3 years.
INR — National Institute for Rehabilitation
- inr@inr.mtsss.pt
- Phone
- +351 217 929 500
- Postal address
- Av. Conde de Valbom n.º 63, 1069-178 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- WAD complaints body per DL 83/2018 art. 13. Receives second-instance complaints when public bodies fail to respond satisfactorily.
ASAE — Food and Economic Safety Authority
P1, P2.a, P2.c, P2.d, P4, P5
- correio@asae.pt
- Phone
- +351 217 983 600
- Postal address
- Rua Rodrigo da Fonseca n.º 73, 1269-274 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Primary EAA market surveillance authority for non-radio products. Covers P1 (shared with ANACOM for radio equipment), P2.a payment terminals, P2.c ticketing terminals, P2.d info terminals, P4 (shared), P5 (shared) per DL 82/2022 art. 28(1)(g).
ANACOM — National Communications Authority
P1, P3, P4, P5, S1, S6, S7
- info@anacom.pt
- Phone
- +351 217 211 000
- Postal address
- Av. José Malhoa n.º 12, 1099-017 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Electronic communications regulator. EAA supervisor for S1 electronic communications services, S6 e-commerce services, S7 (112 emergency communications), P3 consumer telecom terminal equipment, and the radio-equipment portion of P1/P4/P5 per DL 82/2022 art. 28(1)(a).
Municipalities
P2.b
- Languages accepted
- PT
- Note
- Local authorities. EAA supervisor for P2.b ATMs on their territory per DL 82/2022 art. 28(1)(h). Each município oversees the ATMs sited within its jurisdiction; users contact their local câmara municipal.
ERC — Regulatory Authority for the Media
S2
- geral@erc.pt
- Phone
- +351 210 107 000
- Postal address
- Av. 24 de Julho n.º 58, 1200-869 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Media regulator. EAA supervisor for S2 access to audiovisual media services per DL 82/2022 art. 28(1)(b).
AMT — Authority for Mobility and Transport
S3.air, S3.rail.dom, S3.rail.intl, S3.bus, S3.water
- geral@amt-autoridade.pt
- Phone
- +351 210 503 080
- Postal address
- Palácio Coimbra, R. de Santa Apolónia n.º 53, 1100-468 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Land transport regulator. EAA supervisor for S3.air (with ANAC), S3.rail.dom, S3.rail.intl, S3.bus and S3.water per DL 82/2022 art. 28(1)(c).
ANAC — National Civil Aviation Authority
S3.air
- anac@anac.pt
- Phone
- +351 212 842 040
- Postal address
- Rua B, Edifícios 4, 5 e 6 — Aeroporto de Lisboa, 1749-034 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Civil aviation authority. EAA co-supervisor with AMT for S3.air air passenger transport services per DL 82/2022 art. 28(1)(c).
IMT — Institute for Mobility and Transport
S3.urban
- imt@imt-ip.pt
- Phone
- +351 217 949 000
- Postal address
- Av. das Forças Armadas n.º 40, 1649-022 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Transport infrastructure institute. EAA supervisor for S3.urban — self-service terminals of urban, suburban and regional transport services per DL 82/2022 art. 28(1)(d).
BdP — Bank of Portugal
S4
- info@bportugal.pt
- Phone
- +351 213 130 000
- Postal address
- Rua do Comércio n.º 148, 1100-150 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Central bank and primary supervisor of consumer banking. EAA supervisor for S4 (subalíneas i, ii, iii, v — credit, payment services, payment accounts, e-money) per DL 82/2022 art. 28(1)(e).
CMVM — Securities Market Commission
S4
- cmvm@cmvm.pt
- Phone
- +351 213 177 000
- Postal address
- R. Laura Alves n.º 4, 1064-003 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Securities market regulator. EAA co-supervisor for the investment-services portion of S4 consumer banking (subalínea ii — services under Directive 2014/65/EU) per DL 82/2022 art. 28(1)(f).
IGAC — Inspectorate-General for Cultural Activities
S5
- geral@igac.gov.pt
- Phone
- +351 213 614 400
- Postal address
- Palácio Foz, Pç. dos Restauradores, 1250-187 Lisboa
- Languages accepted
- PT, EN
- Statutory response time
- 30 days
- Note
- Cultural activities inspectorate. EAA supervisor for S5 e-books and dedicated software per DL 82/2022 art. 28(1)(i).
No bodies match this filter.
Primary sources
- Decreto-Lei n.º 83/2018, de 19 de outubro, relativo à acessibilidade dos sítios web e das aplicações móveis de organismos do setor público
- Decreto-Lei n.º 82/2022, de 6 de dezembro, relativo aos requisitos de acessibilidade aplicáveis a produtos e serviços
- Agency for Administrative Modernisation
- National Institute for Rehabilitation
- Food and Economic Safety Authority
- National Communications Authority