The Web Accessibility Directive (WAD)
Directive (EU) 2016/2102 is the EU's accessibility regime for public-sector websites and mobile apps. Adopted on 26 October 2016 with a transposition deadline of 23 September 2018, it rolled out in stages: new sites from September 2019, existing sites from September 2020, mobile apps from 23 June 2021. It binds 32 jurisdictions (27 EU + Norway, Iceland, Liechtenstein, plus the UK's pre-Brexit transposition; Switzerland sits outside).
- Adopted
- 26 October 2016
- Scope
- Public sector only
- Standard
- EN 301 549 / WCAG 2.1 AA
- Jurisdictions
- 32 implement — 27 EU + Norway, Iceland, Liechtenstein + UK (pre-Brexit transposition). Switzerland sits outside.
What WAD covers
The directive reaches websites and mobile applications of public-sector bodies. The definition is wide:
- The State, regional and local authorities
- Bodies governed by public law (universities, hospitals, transport agencies)
- Associations formed by one or several of the above
Article 1(4) carves out a handful of exclusions: archived content untouched since the rolling deadlines, pre-recorded time-based media published before 23 September 2020, third-party content outside the body's control, and reproductions of items in heritage collections.
The technical standard, EN 301 549
Commission Implementing Decision (EU) 2018/2048 designates EN 301 549 as the harmonised standard. Conformance with it creates a presumption of compliance.
EN 301 549 incorporates WCAG 2.1 Level AA for web content and adds clauses on software, hardware and documents. The applicable version is V3.2.1 (2021-03). The September 2023 WCAG 2.1 revision, which removed SC 4.1.1 ("Parsing"), feeds into 2024 and later monitoring cycles.
Several Member States layer national technical references on top:
- France, RGAA (Référentiel général d'amélioration de l'accessibilité): 106 criteria, 255 tests.
- Luxembourg, RAWeb: 136 criteria (replaced RGAA from 2024), plus raam for mobile.
- Germany, BITV 2.0: adds PDF/UA checks via Sondermonitoring and pulls in sign-language and Easy Language requirements.
Rolling deadlines
Compliance phased in over three years:
- 23 September 2018, transposition deadline for Member States.
- 23 September 2019, new public-sector websites in scope (sites launched on or after 23 September 2018).
- 23 September 2020, all existing public-sector websites in scope.
- 23 June 2021, public-sector mobile apps in scope.
EEA states ran on a deferred timetable. Norway brought the regime into force on 1 February 2022. Iceland still hasn't transposed: the EFTA Court declared Iceland in breach in Case E-10/25 on 9 December 2025, more than 18 months after the 1 April 2024 deadline expired.
Accessibility statements
Article 7 requires every public-sector body to publish an accessibility statement covering:
- Compliance status (full, partial, non-compliance)
- Inaccessible content with reasons (non-compliance, disproportionate burden, out of scope)
- A feedback mechanism for users
- A link to the national enforcement procedure
Commission Implementing Decision (EU) 2018/1523 sets the baseline template. Most Member States bolt national extensions onto it.
Monitoring and reporting
Member States monitor compliance under Commission Implementing Decision (EU) 2018/1524. The methodology runs on three tiers:
- In-depth monitoring, full WCAG-EM-style audits on a sample.
- Simplified monitoring, automated checks with light manual review on a larger sample.
- Mobile-app monitoring, increasingly folded in (France formally defers this).
Triennial reports go to the Commission. Two cycles have closed so far: 2020–2021 and 2022–2024. The country reports sit on the Commission portal.
Enforcement
Enforcement is decentralised, and the gap between regimes is wide. Four broad patterns:
- Active fines. Sweden (DIGG, 175 formal notices in 2025), Slovakia (€500 to €35,000 per breach), France (ARCOM fines up to €50,000 from 2024), Norway (daily tvangsmulkt).
- Ombudsman and mediation. Latvia (Tiesībsargs), Ireland (Office of the Ombudsman), Italy (Difensore Civico per il Digitale at AgID), Luxembourg (SIP).
- Decentralised and federated. Germany (one federal body plus 16 Länder), Austria (one federal plus nine Länder), Belgium (federal plus regional and community).
- Advisory only, no fines. Hungary (zero procedures on record), Poland (no fines regime), Estonia (action plans).
Sweden is the outlier on volume. Norway runs the most aggressive coercive-fine regime in the EEA. Most other countries have the legal tools but rarely use them. See the full enforcement picture →
How each country implements WAD
Every country page lists the national transposition act, the monitoring body, the technical reference, the statutory response time, and the country-specific extras.