Poland · Polska
- WAD regulator
- MC
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in Poland, with the national act that transposed each one and the body responsible for oversight.
Public sector
Ustawa z dnia 4 kwietnia 2019 r. o dostępności cyfrowej stron internetowych i aplikacji mobilnych podmiotów publicznych
Translation
Law of 4 April 2019 on the digital accessibility of websites and mobile applications of public bodies
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
MC — Ministry of Digital Affairs gov.pl ↗
Complaints
RPO — Polish Ombudsman brpo.gov.pl ↗
Response time
30 days
Transposes the EU Web Accessibility Directive (WAD) into Poland law.
Private sector
Ustawa z dnia 26 kwietnia 2024 r. o zapewnianiu spełniania wymagań dostępności niektórych produktów i usług przez podmioty gospodarcze
Translation
Law of 26 April 2024 on ensuring compliance with accessibility requirements for certain products and services by economic operators
Standard
EN 301 549 + sector-specific requirements
Enforced by
UKE — President of the Office of Electronic Communications uke.gov.pl ↗
Sector supervisors
UKE, PFRON, ULC, UTK, WITD, Directors of Maritime Offices
Transposes the EU European Accessibility Act (EAA) into Poland law.
Supervisory bodies
Filters
Role
Directive
Showing 10 of 10 bodies
MC — Ministry of Digital Affairs
S6
- kancelaria@cyfra.gov.pl
- Phone
- +48 222 50 01 11
- Postal address
- ul. Królewska 27, 00-060 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Minister of Digital Affairs — WAD monitoring, enforcement and methodology authority per Ustawa 4.04.2019 art. 12–17. Also EAA mandate for S6 e-commerce services per art. 38 ust. 3 pkt 2.
RPO — Polish Ombudsman
- biurorzecznika@brpo.gov.pl
- Phone
- +48 22 551 77 00
- Postal address
- Al. Solidarności 77, 00-090 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Second-instance WAD complaints body per Ustawa 4.04.2019 art. 18; cited in accessibility statement template per art. 10 ust. 1 pkt 10.
UKE — President of the Office of Electronic Communications
P1, P3, P4, P5, S1, S2, S5, S7
- uke@uke.gov.pl
- Phone
- +48 22 534 91 11
- Postal address
- ul. Giełdowa 7/9, 01-211 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Electronic communications regulator. Primary EAA market surveillance authority for P1, P3, P4, P5 (products) and S1, S2, S5, S7 (services) per Ustawa 26.04.2024 art. 38 ust. 3 pkt 1.
PFRON — State Fund for Rehabilitation of Disabled Persons
P2.a, P2.b, P2.c, P2.d, S3.urban
- kancelaria@pfron.org.pl
- Phone
- +48 22 50 55 500
- Postal address
- Al. Jana Pawła II 13, 00-828 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Joint supervisor with UKE for self-service terminals (P2.a payment, P2.b ATMs, P2.c ticketing, P2.d info) per Ustawa 26.04.2024 art. 38 ust. 2 pkt 1, and for S3.urban urban-transport self-service terminals per art. 38 ust. 2 pkt 1.
ULC — President of the Civil Aviation Authority
S3.air
- kancelaria@ulc.gov.pl
- Phone
- +48 22 520 72 00
- Postal address
- ul. Marcina Flisa 2, 02-247 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Civil aviation authority. EAA mandate for S3.air digital elements per Ustawa 26.04.2024 art. 38 ust. 3 pkt 6.
UTK — President of the Office of Rail Transport
S3.rail.dom, S3.rail.intl
- utk@utk.gov.pl
- Phone
- +48 22 749 14 00
- Postal address
- Al. Jerozolimskie 134, 02-305 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Rail transport authority. EAA mandate for S3.rail.dom and S3.rail.intl digital elements per Ustawa 26.04.2024 art. 38 ust. 3 pkt 5.
WITD — Voivodeship Road Transport Inspectors
S3.bus
- Languages accepted
- PL
- Statutory response time
- 30 days
- Note
- Voivodeship road-transport inspectors supervise S3.bus passenger bus transport accessibility (digital elements) per Ustawa 26.04.2024 art. 38 ust. 3 pkt 4. Each voivodeship operates its own inspectorate.
Directors of Maritime Offices
S3.water
- Languages accepted
- PL
- Statutory response time
- 30 days
- Note
- Maritime office directors supervise S3.water sea passenger transport accessibility (digital elements) per Ustawa 26.04.2024 art. 38 ust. 3 pkt 7.
Director of the Inland Waterway Navigation Office in Bydgoszcz
S3.water
- Postal address
- ul. Marcinkowskiego 1, 85-056 Bydgoszcz
- Languages accepted
- PL
- Statutory response time
- 30 days
- Note
- Director of the Inland Waterway Navigation Office in Bydgoszcz supervises S3.water inland waterway passenger transport accessibility (digital elements) per Ustawa 26.04.2024 art. 38 ust. 3 pkt 7.
Financial Ombudsman
S4
- biuro@rf.gov.pl
- Phone
- +48 22 333 73 26
- Postal address
- ul. Nowogrodzka 47A, 00-695 Warszawa
- Languages accepted
- PL, EN
- Statutory response time
- 30 days
- Note
- Financial ombudsman. EAA mandate for S4 consumer banking services per Ustawa 26.04.2024 art. 38 ust. 3 pkt 3.
No bodies match this filter.
Primary sources
- Ustawa z dnia 4 kwietnia 2019 r. o dostępności cyfrowej stron internetowych i aplikacji mobilnych podmiotów publicznych
- Ustawa z dnia 26 kwietnia 2024 r. o zapewnianiu spełniania wymagań dostępności niektórych produktów i usług przez podmioty gospodarcze
- Ministry of Digital Affairs
- Polish Ombudsman
- President of the Office of Electronic Communications
- State Fund for Rehabilitation of Disabled Persons