Norway: Accessibility regulation

WAD monitoringMarket surveillance WAD

Email: post@uutilsynet.no
Phone: +47 478 07 910
Postal address: Postboks 1382 Vika, 0114 Oslo (visiting address: Askedalen 4, 6863 Leikanger)
Languages accepted: NO, EN
Statutory response time: 30 days
Note: Norway's central supervisory body for universal design of ICT. Housed within Digitaliseringsdirektoratet (Digdir). Supervises § 18 of the Equality and Anti-Discrimination Act and FOR-2013-06-21-732 — covering BOTH public and private sector websites, mobile apps, self-service machines and digital documents. Conducts inspections, runs sample-based monitoring of accessibility statements, can impose daily coercive fines (tvangsmulkt) under § 36/36a.

Enforcement / complaints WAD

Email: post@diskrimineringsnemnda.no
Phone: +47 55 19 30 00
Postal address: Postboks 7095 St. Olavs plass, 0130 Oslo
Languages accepted: NO, EN
Statutory response time: 90 days
Note: Independent tribunal handling individual discrimination complaints, including breach of the universal-design ICT duty in § 17/§ 18 of the Equality and Anti-Discrimination Act. Decisions can be appealed to district court. Acts as the de-facto second-instance complaints body for WAD-style accessibility cases.

Coordination WAD

Email: post@ldo.no
Phone: +47 23 15 73 00
Postal address: Postboks 9197 Grønland, 0134 Oslo
Languages accepted: NO, EN
Statutory response time: 30 days
Note: Independent ombud monitoring application of equality and anti-discrimination law, including § 17 (general universal design) and § 18 (universal design of ICT). Provides guidance to citizens; does not adjudicate complaints (that is Diskrimineringsnemnda's role).

Coordination WAD

Email: postmottak@digdir.no
Phone: +47 22 45 10 00
Postal address: Postboks 1382 Vika, 0114 Oslo
Languages accepted: NO, EN
Statutory response time: 30 days
Note: Parent agency of Uutilsynet. Coordinates national digitalisation policy and reports to the European Commission / EFTA Surveillance Authority on WAD implementation every three years per Art. 8(4).

Email: postmottak@kdd.dep.no
Phone: +47 22 24 90 90
Postal address: Postboks 8112 Dep, 0032 Oslo
Languages accepted: NO, EN
Statutory response time: 30 days
Note: Parent ministry of Digdir and Uutilsynet. Sets national digitalisation and universal-design policy; co-owner of the ICT universal-design regulation (FOR-2013-06-21-732).

Email: postmottak@kud.dep.no
Phone: +47 22 24 90 90
Postal address: Postboks 8030 Dep, 0030 Oslo
Languages accepted: NO, EN
Statutory response time: 30 days
Note: Sponsoring ministry for the Equality and Anti-Discrimination Act (which underpins § 18 ICT universal-design duty) and for the planned EAA transposition (held a 2021 public consultation; legislative work has stalled pending EEA incorporation). Will likely lead future EAA national legislation.

Norway · Norge