Luxembourg
- WAD regulator
- SIP
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in Luxembourg, with the national act that transposed each one and the body responsible for oversight.
Public sector
Loi du 28 mai 2019 relative à l'accessibilité des sites internet et des applications mobiles des organismes du secteur public
Translation
Law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
SIP — Information and Press Service sip.gouvernement.lu ↗
Complaints
SIP — Information and Press Service sip.gouvernement.lu ↗
Response time
30 days
Transposes the EU Web Accessibility Directive (WAD) into Luxembourg law.
Private sector
Loi du 8 mars 2023 relative aux exigences en matière d'accessibilité applicables aux produits et services
Translation
Law of 8 March 2023 on accessibility requirements for products and services
Standard
EN 301 549 + sector-specific requirements
Enforced by
OSAPS — Office for the Surveillance of Product and Service Accessibility mfsva.gouvernement.lu ↗
Sector supervisors
OSAPS
Transposes the EU European Accessibility Act (EAA) into Luxembourg law.
Supervisory bodies
Filters
Role
Directive
Showing 6 of 6 bodies
SIP — Information and Press Service
- sip@sip.etat.lu
- Phone
- +352 247-82181
- Postal address
- 33, boulevard Roosevelt, L-2450 Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- WAD monitoring, enforcement, complaints and methodology authority per Loi du 28 mai 2019 Arts. 6-7.
Ombudsman
- info@ombudsman.lu
- Phone
- +352 26 27 01 01
- Postal address
- 36, rue du Marché-aux-Herbes, L-1728 Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- Second-instance WAD complaints body per Loi du 28 mai 2019 Art. 5(3)(3) and Art. 8(2).
OSAPS — Office for the Surveillance of Product and Service Accessibility
P1, P2.a, P2.b, P2.c, P2.d, P3, P4, P5, S1, S2, S3.air, S3.bus, S3.rail.dom, S3.rail.intl, S3.water, S3.urban, S4, S5, S6, S7
- Postal address
- Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil, Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- Central market surveillance authority created by Loi du 8 mars 2023 specifically for EAA. Single supervisor for ALL EAA products (P1-P5) and services (S1-S7). Cooperates with ILR (telecom), CSSF (banking) and ALIA (media).
ILR — Luxembourg Institute of Regulation
- info@ilr.lu
- Phone
- +352 28 228 228
- Postal address
- 17, rue du Fossé, L-2922 Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- Electronic communications regulator. Cooperates with OSAPS on EAA S1 electronic communications oversight.
CSSF — Commission for the Supervision of the Financial Sector
- direction@cssf.lu
- Phone
- +352 26 25 1-1
- Postal address
- 283, route d'Arlon, L-1150 Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- Financial sector supervisor. Cooperates with OSAPS on EAA S4 consumer banking oversight.
ALIA — Luxembourg Independent Audiovisual Authority
- info@alia.lu
- Phone
- +352 28 67 50-1
- Postal address
- 27, rue du Fort Elisabeth, L-1463 Luxembourg
- Languages accepted
- FR, DE, LB, EN
- Statutory response time
- 30 days
- Note
- Audiovisual media regulator. Cooperates with OSAPS on EAA S2 access to AV media services.
No bodies match this filter.
Primary sources
- Loi du 28 mai 2019 relative à l'accessibilité des sites internet et des applications mobiles des organismes du secteur public
- Loi du 8 mars 2023 relative aux exigences en matière d'accessibilité applicables aux produits et services
- Office for the Surveillance of Product and Service Accessibility
- Luxembourg Institute of Regulation
- Commission for the Supervision of the Financial Sector
- Luxembourg Independent Audiovisual Authority