France
- WAD regulator
- ARCOM
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in France, with the national act that transposed each one and the body responsible for oversight.
Translation
Law 2005-102 of 11 February 2005 for equal rights and opportunities, participation and citizenship of disabled persons — Article 47
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
ARCOM — Regulatory Authority for Audiovisual and Digital Communication arcom.fr ↗
Complaints
ARCOM — Regulatory Authority for Audiovisual and Digital Communication arcom.fr ↗
Transposes the EU Web Accessibility Directive (WAD) into France law.
Translation
Law 2023-171 of 9 March 2023 on various provisions adapting to EU law — Article 16 (creating Art. L. 412-13 of the Consumer Code)
Standard
EN 301 549 + sector-specific requirements
Enforced by
DGCCRF — Directorate-General for Competition, Consumer Affairs and Fraud Control economie.gouv.fr ↗
Sector supervisors
DGCCRF, ARCEP, ARCOM, DGAC, ART, DGITM
Transposes the EU European Accessibility Act (EAA) into France law.
Supervisory bodies
Filters
Role
Directive
Showing 10 of 10 bodies
ARCOM — Regulatory Authority for Audiovisual and Digital Communication
S2
- Phone
- +33 1 40 58 38 00
- Postal address
- Tour Mirabeau, 39-43 quai André Citroën, 75739 Paris Cedex 15
- Languages accepted
- FR, EN
- Note
- Audiovisual and digital communication regulator. WAD monitoring + complaints + enforcement authority for public sector websites and apps per Art. 47-1 (introduced by Ordonnance 2023-859). EAA mandate for S2 access to AV media services. Sanctions: up to EUR 50 000 per public body / EUR 25 000 per other entity.
DINUM — Interministerial Digital Directorate
- Postal address
- 20 avenue de Ségur, 75007 Paris
- Languages accepted
- FR, EN
- Note
- Owns the RGAA (Référentiel général d'amélioration de l'accessibilité) per Décret 2019-768 — the French technical methodology for WAD compliance. Publishes the RGAA standard and accessibility statement templates.
DGCCRF — Directorate-General for Competition, Consumer Affairs and Fraud Control
P1, P2.a, P2.b, P2.c, P2.d, P3, P4, P5, S4, S5, S6
- Phone
- +33 1 44 97 23 23
- Postal address
- 59 boulevard Vincent Auriol, 75703 Paris Cedex 13
- Languages accepted
- FR, EN
- Note
- Central market surveillance authority for EAA products (P1–P5) and most non-sectoral EAA services (S5 e-books, S6 e-commerce). Operates under the Ministry of Economy.
ARCEP — Regulatory Authority for Electronic Communications, Postal Services and Press Distribution
P3, S1, S7
- Phone
- +33 1 40 47 70 00
- Postal address
- 14 rue Gerty Archimède, 75012 Paris
- Languages accepted
- FR, EN
- Note
- Sectoral regulator for electronic communications. EAA mandate for S1 electronic communications services and S7 112 emergency communications (centre national de relais).
DGAC — Directorate-General for Civil Aviation
S3.air
www.ecologie.gouv.fr/direction-generale-laviation-civile-dgac
- Phone
- +33 1 58 09 43 21
- Postal address
- 50 rue Henry Farman, 75720 Paris Cedex 15
- Languages accepted
- FR, EN
- Note
- Civil aviation directorate within the Ministry for Ecological Transition. EAA mandate for S3.air digital elements per Code des transports L. 1112-1.
ART — Transport Regulation Authority
S3.rail.dom, S3.rail.intl
- Phone
- +33 1 58 01 01 10
- Postal address
- 11 rue La Fayette, 75009 Paris
- Languages accepted
- FR, EN
- Note
- Independent regulator for rail, road, motorways and selected aviation/port aspects. EAA sectoral oversight for S3.rail.dom and S3.rail.intl digital elements alongside the transport ministry.
DGITM — Directorate-General for Infrastructure, Transport and Mobility
S3.bus
www.ecologie.gouv.fr/direction-generale-des-infrastructures-des-transports-et-des-mobilites-dgitm
- Postal address
- Tour Sequoia, 1 place Carpeaux, 92800 Puteaux
- Languages accepted
- FR, EN
- Note
- Directorate within the Ministry for Ecological Transition responsible for surface transport (rail, road, bus). EAA mandate for S3.bus digital elements (Règlement (UE) 181/2011 enforcement).
DGAMPA — Directorate-General for Maritime Affairs, Fisheries and Aquaculture
S3.water
- Postal address
- Tour Sequoia, 1 place Carpeaux, 92800 Puteaux
- Languages accepted
- FR, EN
- Note
- Maritime affairs directorate within the Ministry for the Sea. EAA mandate for S3.water digital elements (waterborne passenger transport).
AOM — Mobility Organising Authorities (AOM)
S3.urban
- Languages accepted
- FR
- Note
- Local public bodies organising urban, suburban and regional passenger transport per Code des transports L. 1112-1. Supervise S3.urban self-service terminals deployed within their territorial perimeter. No central authority — users are expected to contact their regional/metropolitan AOM.
ACPR — Prudential Supervision and Resolution Authority
S4
- Phone
- +33 1 49 95 40 00
- Postal address
- 4 place de Budapest, CS 92459, 75436 Paris Cedex 09
- Languages accepted
- FR, EN
- Note
- Prudential supervisor for banks and insurance, attached to Banque de France. EAA mandate for S4 consumer banking services jointly with DGCCRF (DGCCRF handles consumer-protection aspects).
No bodies match this filter.
Primary sources
- Loi n° 2005-102 du 11 février 2005 pour l'égalité des droits et des chances, la participation et la citoyenneté des personnes handicapées — Article 47
- Décret n° 2019-768 du 24 juillet 2019 relatif à l'accessibilité aux personnes handicapées des services de communication au public en ligne
- Loi n° 2023-171 du 9 mars 2023 portant diverses dispositions d'adaptation au droit de l'Union européenne dans les domaines de l'économie, de la santé, du travail, des transports et de l'agriculture — Article 16 (Art. L. 412-13 Code de la consommation)
- Décret n° 2023-931 du 9 octobre 2023 relatif à l'accessibilité aux personnes handicapées des produits et services
- Ordonnance n° 2023-859 du 6 septembre 2023 prise en application du 1° du VII de l'article 16 de la loi n° 2023-171 du 9 mars 2023
- Directorate-General for Competition, Consumer Affairs and Fraud Control