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Czech Republic · Česká republika

WAD regulator
DIA
EAA application date
28 June 2025
Technical standard
EN 301 549 / WCAG 2.1 AA
Status
Partially confirmed

Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.

Applicable regulation

These are the EU directives that apply in Czech Republic, with the national act that transposed each one and the body responsible for oversight.

Translation
Act on the accessibility of websites and mobile applications and amending Act No. 365/2000 Coll. on public administration information systems
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
DIA — Digital and Information Agency dia.gov.cz ↗
Complaints
DIA — Digital and Information Agency dia.gov.cz ↗
Response time
30 days
Read the act on zakonyprolidi.cz

Transposes the EU Web Accessibility Directive (WAD) into Czech Republic law.

Private sector

Zákon o požadavcích na přístupnost některých výrobků a služeb

Adopted 29 November 2023; applies from 28 June 2025

Translation
Act on the accessibility requirements for certain products and services
Standard
EN 301 549 + sector-specific requirements
Enforced by
ČOI — Czech Trade Inspection Authority coi.cz ↗
Sector supervisors
ČOI, ČTÚ, RRTV, ÚCL, Rail Authority, Regional Authority (intercity bus)
Read the act on zakonyprolidi.cz

Transposes the EU European Accessibility Act (EAA) into Czech Republic law.

Supervisory bodies

Filters
Role
Directive

Showing 9 of 9 bodies

WAD monitoringEnforcement / complaintsTechnical supportMarket surveillance WAD

DIA — Digital and Information Agency

www.dia.gov.cz

Email
posta@dia.gov.cz
Phone
+420 225 514 758
Postal address
Na Vápence 14, 130 00 Praha 3
Languages accepted
CS, EN
Statutory response time
30 days
Note
Sole WAD authority in Czech Republic — combines monitoring, complaints handling, methodology and enforcement per Zákon č. 99/2019 Sb. §§ 9-12. Reports to the European Commission every 3 years.
Market surveillance EAA

ČOI — Czech Trade Inspection Authority

P1, P2.a, P2.b, P2.c, P2.d, P3, P4, P5, S4, S5, S6

www.coi.cz

Email
podatelna@coi.cz
Phone
+420 296 366 360
Postal address
Štěpánská 567/15, 120 00 Praha 2
Languages accepted
CS, EN
Statutory response time
30 days
Note
Primary EAA market surveillance authority — covers all products (P1–P5) per § 19(1) and most services (S4 banking, S5 e-books, S6 e-commerce, residual S3.water) per § 19(2) of Zákon č. 424/2023 Sb. Sanctions up to CZK 10 000 000.
Market surveillance EAA

ČTÚ — Czech Telecommunication Office

S1

www.ctu.cz

Email
podatelna@ctu.cz
Phone
+420 224 004 111
Postal address
Sokolovská 219, 190 00 Praha 9
Languages accepted
CS, EN
Statutory response time
30 days
Note
Telecommunications regulator. EAA mandate for S1 electronic communications services per § 19(2)(a) of Zákon č. 424/2023 Sb.
Market surveillance EAA

RRTV — Council for Radio and Television Broadcasting

S2

www.rrtv.cz

Email
podatelna@rrtv.cz
Phone
+420 274 813 830
Postal address
Škrétova 44/6, 120 00 Praha 2
Languages accepted
CS, EN
Statutory response time
30 days
Note
Audiovisual media regulator. EAA mandate for S2 access to AV media services per § 19(2)(b) of Zákon č. 424/2023 Sb.
Market surveillance EAA

ÚCL — Civil Aviation Authority

S3.air

www.caa.cz

Email
podatelna@caa.cz
Phone
+420 225 421 111
Postal address
Letiště Ruzyně, 160 08 Praha 6
Languages accepted
CS, EN
Statutory response time
30 days
Note
Civil aviation authority. EAA mandate for S3.air air passenger transport services per § 19(2)(e) of Zákon č. 424/2023 Sb.
Market surveillance EAA

Rail Authority

S3.rail.dom, S3.rail.intl

www.ducr.cz

Email
podatelna@ducr.cz
Phone
+420 972 241 257
Postal address
Wilsonova 300/8, 121 06 Praha 2
Languages accepted
CS, EN
Statutory response time
30 days
Note
National rail authority. EAA mandate for S3.rail.dom and S3.rail.intl per § 19(2)(d) of Zákon č. 424/2023 Sb.
Market surveillance EAA

Regional Authority (intercity bus)

S3.bus

Languages accepted
CS
Note
Regional authorities supervise EAA S3.bus scheduled intercity bus passenger transport (excluding urban bus transport) per § 19(2)(c) of Zákon č. 424/2023 Sb.
Market surveillance EAA

State Navigation Authority

S3.water

plavebniurad.cz

Email
sps@spspraha.cz
Phone
+420 234 637 111
Postal address
Jankovcova 4, 170 04 Praha 7
Languages accepted
CS, EN
Statutory response time
30 days
Note
Inland and maritime navigation supervisor. EAA mandate for S3.water passenger transport per § 19(2)(f) of Zákon č. 424/2023 Sb.
Market surveillance EAA

Regional Authority / Prague City Hall (urban transport)

S3.urban

Languages accepted
CS
Note
Regional authorities supervise EAA S3.urban (urban, suburban and regional bus transport services excluded from city limits, and city public transport self-service terminals) per § 19(2)(g) of Zákon č. 424/2023 Sb. No central authority — users contact their kraj or Prague City Hall.

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Primary sources