Bulgaria · България
- WAD regulator
- МЕУ
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in Bulgaria, with the national act that transposed each one and the body responsible for oversight.
Public sector
Закон за електронното управление (изм. ДВ бр. 94/2019)
Translation
e-Government Act (as amended by SG 94/2019)
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
МЕУ — Ministry of e-Government e-gov.bg ↗
Complaints
МЕУ — Ministry of e-Government e-gov.bg ↗
Response time
30 days
Transposes the EU Web Accessibility Directive (WAD) into Bulgaria law.
Private sector
Закон за изискванията за достъпност на продукти и услуги
Translation
Act on Accessibility Requirements for Products and Services
Standard
EN 301 549 + sector-specific requirements
Enforced by
ДАМТН — State Agency for Metrological and Technical Surveillance damtn.government.bg ↗
Sector supervisors
ДАМТН, КРС, СЕМ, ГД ГВА, ИААА, ИАЖА
Transposes the EU European Accessibility Act (EAA) into Bulgaria law.
Supervisory bodies
Filters
Role
Directive
Showing 12 of 12 bodies
МЕУ — Ministry of e-Government
- mail@e-gov.bg
- Phone
- +359 2 949 22 33
- Postal address
- ул. Гурко 6, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Minister of e-Government — WAD monitoring, complaints handling, methodology and enforcement authority per ЗЕУ Arts. 58c–60b.
ДАМТН — State Agency for Metrological and Technical Surveillance
P1, P2.a, P2.b, P2.c, P2.d, P3, P4, P5
- damtn@damtn.government.bg
- Phone
- +359 2 980 63 17
- Postal address
- бул. Г. М. Димитров 52А, 1797 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Central market surveillance authority for all EAA products (P1–P5) per ЗИДПУ Art. 34(1) and Art. 90.
КРС — Communications Regulation Commission
S1
- info@crc.bg
- Phone
- +359 2 949 27 23
- Postal address
- ул. Гурко 6, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Electronic communications regulator. EAA mandate for S1 electronic communications services per ЗИДПУ Art. 54(1)(1).
СЕМ — Council for Electronic Media
S2
- office@cem.bg
- Phone
- +359 2 9708810
- Postal address
- бул. Шипченски проход 69, 1574 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- AV media regulator. EAA mandate for S2 access to AV media services per ЗИДПУ Art. 54(1)(2).
ГД ГВА — Directorate General Civil Aviation Administration
S3.air
- caa@caa.bg
- Phone
- +359 2 937 10 47
- Postal address
- ул. Дякон Игнатий 9, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Civil aviation authority. EAA mandate for S3.air air passenger transport services per ЗИДПУ Art. 54(1)(3).
ИААА — Executive Agency "Automobile Administration"
S3.bus, S3.urban
- avto_a@rta.government.bg
- Phone
- +359 2 930 88 88
- Postal address
- ул. Ген. Й. В. Гурко 5, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Road transport authority. EAA mandate for S3.bus bus passenger transport services per ЗИДПУ Art. 54(1)(4); shares S3.urban (self-service terminals) with ИАЖА and ИАМА by transport mode.
ИАЖА — Executive Agency "Railway Administration"
S3.rail.dom, S3.rail.intl, S3.urban
- iaja@iaja.bg
- Phone
- +359 2 9409484
- Postal address
- ул. Иван Вазов 3, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Railway transport authority. EAA mandate for S3.rail.dom and S3.rail.intl per ЗИДПУ Art. 54(1)(5).
ИАМА — Executive Agency "Maritime Administration"
S3.water, S3.urban
- bma@marad.bg
- Phone
- +359 700 10 145
- Postal address
- ул. Дякон Игнатий 9, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Maritime authority. EAA mandate for S3.water waterborne passenger transport services per ЗИДПУ Art. 54(1)(6).
КФН — Financial Supervision Commission
S4
- fsc@fsc.bg
- Phone
- +359 2 9404 999
- Postal address
- ул. Будапеща 16, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Financial markets supervisor. EAA mandate for S4 investment services sub-domain of consumer banking services per ЗИДПУ Art. 54(1)(7).
БНБ — Bulgarian National Bank
S4
- press_office@bnbank.org
- Phone
- +359 2 9145 1111
- Postal address
- пл. Княз Александър I 1, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Central bank. EAA mandate for S4 payment services, payment accounts and electronic money sub-domains of consumer banking services per ЗИДПУ Art. 54(1)(8).
КЗП — Consumer Protection Commission
S4, S6
- info@kzp.bg
- Phone
- +359 2 933 05 65
- Postal address
- пл. Славейков 4А, 1000 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Consumer protection authority. EAA mandate for S4 consumer credit sub-domain of banking services per Art. 54(1)(10) and for S6 e-commerce services per Art. 54(1)(10).
МК — Ministry of Culture
S5
- info@mc.government.bg
- Phone
- +359 2 940 09 00
- Postal address
- бул. Александър Стамболийски 17, 1040 София
- Languages accepted
- BG, EN
- Statutory response time
- 30 days
- Note
- Ministry of Culture. EAA mandate for S5 e-books and dedicated software per ЗИДПУ Art. 54(1)(9).
No bodies match this filter.