Belgium · Belgique
- WAD regulator
- BOSA
- EAA application date
- 28 June 2025
- Technical standard
- EN 301 549 / WCAG 2.1 AA
- Status
- Partially confirmed
Last reviewed: 28 May 2026 · Sources: EU WAD monitoring reports + national gazettes.
Applicable regulation
These are the EU directives that apply in Belgium, with the national act that transposed each one and the body responsible for oversight.
Public sector
Loi relative à l'accessibilité des sites internet et des applications mobiles des organismes du secteur public
Translation
Law on the accessibility of websites and mobile applications of public sector bodies
Standard
EN 301 549 / WCAG 2.1 AA
Monitored by
BOSA — Federal Public Service Policy and Support — DG Digital Transformation bosa.belgium.be ↗
Complaints
Federal Ombudsman federaalombudsman.be ↗
Transposes the EU Web Accessibility Directive (WAD) into Belgium law.
Translation
Law of 5 November 2023 partially transposing Directive (EU) 2019/882 (consumer banking S4 + e-commerce S6 services only)
Standard
EN 301 549 + sector-specific requirements
Enforced by
IBPT / BIPT — Belgian Institute for Postal Services and Telecommunications bipt.be ↗
Sector supervisors
IBPT / BIPT, CSA, VRM, Media Council of the German-speaking Community, SPF Économie / FOD Economie, FSMA
Transposes the EU European Accessibility Act (EAA) into Belgium law.
Supervisory bodies
Filters
Role
Directive
Showing 10 of 10 bodies
BOSA — Federal Public Service Policy and Support — DG Digital Transformation
- accessibility@bosa.fgov.be
- Postal address
- Boulevard Simon Bolivar 30, 1000 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Federal WAD monitoring body designated by Royal Decree under Art. 8 of the Loi du 19 juillet 2018. Owns the monitoring methodology, publishes the federal accessibility statement template and the triennial WAD report to the European Commission.
Federal Ombudsman
- contact@mediateurfederal.be
- Phone
- +32 2 289 27 27
- Postal address
- Rue de Louvain 48 b6, 1000 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Second-instance WAD complaints body for federal public sector. Handles complaints when the public body's accessibility feedback mechanism does not provide a satisfactory response.
IBPT / BIPT — Belgian Institute for Postal Services and Telecommunications
S1, S7
- info@bipt.be
- Phone
- +32 2 226 88 88
- Postal address
- Boulevard du Roi Albert II 35, 1030 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Telecommunications and postal regulator. EAA mandate for S1 electronic communications services and S7 112 emergency communications under the Loi du 20 juillet 2023 amending the electronic communications law.
CSA — Higher Audiovisual Council (French Community)
S2
- info@csa.be
- Phone
- +32 2 349 58 80
- Postal address
- Boulevard de l'Impératrice 13, 1000 Bruxelles
- Languages accepted
- FR, EN
- Note
- Audiovisual media regulator for the French Community (Fédération Wallonie-Bruxelles). Sectoral competence for S2 access to AV media services within French-language broadcasting; counterpart of VRM (Flemish) and Medienrat (German-speaking).
VRM — Flemish Regulator for the Media
S2
- info@vlaamseregulatormedia.be
- Phone
- +32 2 553 45 04
- Postal address
- Koning Albert II-laan 20 bus 21, 1000 Brussel
- Languages accepted
- NL, EN
- Note
- Audiovisual media regulator for the Flemish Community. Sectoral competence for S2 access to AV media services within Flemish broadcasting; counterpart of CSA (French) and Medienrat (German-speaking).
Media Council of the German-speaking Community
S2
- info@medienrat.be
- Phone
- +32 87 596 300
- Postal address
- Gospertstraße 1, 4700 Eupen
- Languages accepted
- DE, EN
- Note
- Audiovisual media regulator for the German-speaking Community. Sectoral competence for S2 access to AV media services within German-language broadcasting; counterpart of CSA (French) and VRM (Flemish).
SPF Économie / FOD Economie — Federal Public Service Economy
S4, S6
- info.eco@economie.fgov.be
- Phone
- +32 800 120 33
- Postal address
- Rue du Progrès 50, 1210 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Statutory response time
- 30 days
- Note
- Federal economy ministry. EAA enforcement authority for the partially-transposed services (S4 consumer banking, S6 e-commerce) via the Direction générale de l'Inspection économique under Art. XV.2 of the Code de droit économique. Complaints handled within 30 days per Art. XV.18/5.
FSMA — Financial Services and Markets Authority
S4
- info@fsma.be
- Phone
- +32 2 220 52 11
- Postal address
- Rue du Congrès 12-14, 1000 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Financial services and markets supervisor. Shares EAA S4 (consumer banking) prudential aspects per Art. 37 of the Loi du 5 novembre 2023 (amending Art. 75 § 1 13° of the Loi du 2 août 2002).
SPF Mobilité / FOD Mobiliteit — Federal Public Service Mobility and Transport
S3.air, S3.rail.intl
- info@mobilit.fgov.be
- Phone
- +32 2 277 31 11
- Postal address
- Rue du Progrès 56, 1210 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Federal mobility and transport ministry. Sectoral competence for transport-passenger digital obligations (S3.air, S3.rail.intl) at federal level; regional/community competence applies for urban/local transport (S3.urban, S3.bus). EAA designation pending under future implementing acts.
BNB / NBB — National Bank of Belgium
- info@nbb.be
- Phone
- +32 2 221 21 11
- Postal address
- Boulevard de Berlaimont 14, 1000 Bruxelles
- Languages accepted
- FR, NL, DE, EN
- Note
- Central bank and prudential supervisor for credit institutions. Supports FSMA on EAA S4 prudential aspects in the Twin Peaks model of Belgian financial supervision.
No bodies match this filter.
Primary sources
- Loi relative à l'accessibilité des sites internet et des applications mobiles des organismes du secteur public
- Loi modifiant plusieurs livres du Code de droit économique et la loi du 2 août 2002 relative à la surveillance du secteur financier et aux services financiers en vue de la transposition partielle de la directive (UE) 2019/882
- Loi modifiant la loi du 13 juin 2005 relative aux communications électroniques en vue de la transposition partielle de la directive (UE) 2019/882
- Federal Public Service Policy and Support — DG Digital Transformation
- Federal Ombudsman
- Federal Public Service Economy